This can happen if our system has a small down-time.
We guarantee an up-time of 99.9% each month, but in case you try to generate your voice over exactly when our servers are doing an update, a problem can appear.
Please wait 15-30 minutes, and try again.
If it still fails to generate, then we recommend opening a ticket in our support system.
Please provide us with the following information in the ticket, so we can quickly help solve your problem:
1. The Voice that you are using
2. The exact error that you receive
3. The text that you tried to generate
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